To support member engagement initiatives, the full-time Outbound Call Center Representative will make an average of 50 outbound calls per hour to offer, explain, and schedule free in-home or virtual healthcare evaluations, all while working remotely and adhering to productivity and quality goals. Key responsibilities Make outbound calls to health plan members using an automatic dialer system, aiming for 300-400 dials and 25 appointments set per day Follow approved scripts to ensure members understand the services offered and respond to inquiries with professionalism Monitor performance metrics and report member complaints to management as needed Required qualifications High School Diploma or equivalent preferred 1+ year of call center experience or 2+ years of general work experience required Experience in a metrics-driven outbound call center environment preferred Strong computer skills with the ability to multitask across systems while making calls Ability to maintain a fixed daily schedule, including adherence to breaks and lunch times
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...Supporting student success and retention, the full-time Academic Advisor will provide personalized academic guidance, develop individualized degree completion plans, and monitor student progress while working remotely.Key ResponsibilitiesProvide comprehensive academic...
...Property Field Claims Adjuster Sr - Fargo, North Dakota and NW Minnesota Remote Working REMOTE within the territory which includes Fargo, ND and the surrounding area... .... This job operates in a work from home and virtual office environment with a mobile...
...Full-time Description Towne Kids is hiring a Recruiter to own full-cycle hiring for our nursing staff. Based on-site in Howell Township, you will be... ...on-site in Howell Township daily, with periodic local travel for outreach and events. Preferred Skills & Attributes...
...career. Job Description Your Responsibilities As an installer, you will be responsible for all aspects of installing company... ...safety guidelines. Products include insulation, fireplaces, gutters, mirrors and shelving, garage doors, windows, shower enclosures...